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Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

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• IP address

• Browser type

• Time zone

• Cookies and usage data

We collect this information using cookies and similar technologies to help us understand how visitors use our Site and to improve our services.

When you make a purchase or contact us, we may collect:

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• Name

• Email address

• Billing and shipping information

• Payment details (processed securely by third-party payment providers)

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How We Use Your Information

We use your personal information to:

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• Process orders and deliver digital or physical products

• Communicate with you about your purchase or inquiries

• Improve our website and customer experience

• Comply with legal obligations

• Show relevant or personalized advertising, where consent is given

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Cookies & Personalized Advertising

We use cookies and similar technologies for:

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• Essential website functionality

• Analytics (to understand how visitors use the Site)

• Marketing and personalized ads, where applicable

For visitors in the European Union, we display a cookie consent banner that allows you to:

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• Accept all cookies

• Reject non-essential cookies

• Manage your preferences

Personalized advertising cookies are only activated after you give consent.

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You can change or withdraw your consent at any time through the cookie settings on our website.

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Sharing Your Information

We share your personal information with trusted third parties to help us operate our business, including:

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• Wix (our website platform)

• Payment processors

• Analytics and advertising partners (such as Google or Meta, if used)

These third parties are only given access to the information necessary to perform their services and are required to protect your data.

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Your Rights (EU & UK Visitors)

If you are located in the EU or UK, you have the right to:

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• Access your personal data

• Request correction or deletion of your data

• Object to or restrict certain processing

• Withdraw consent at any time

• Request data portability

To exercise these rights, please contact us using the details below.

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Data Retention

We retain your personal information only for as long as necessary to:

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• Fulfill orders

• Provide services

• Comply with legal and tax obligations

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Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page.

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Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at:

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Email: support@moumouknits.com
Business name: Mou Mou Knits
Website: www.moumouknits.com